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At Ascendix, we value the privacy and security of our clients, partners, and website visitors. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to protect it. By using our website or services, you agree to the terms and conditions outlined in this policy.
1. Information We Collect
We collect two types of information from our users:
Personal Information:
This includes information that can be used to identify an individual, such as your name, email address, phone number, and business details. Personal information is collected when you submit a form, request a consultation, or contact us via email.
Non-Personal Information:
This includes information that cannot be used to identify an individual, such as IP addresses, browser types, device information, and pages viewed on our site. This data helps us improve the functionality of our website and provide a better user experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to respond to inquiries, provide the services you’ve requested, and communicate with you regarding updates and service-related information.
- To Improve Our Services: We use non-personal information to analyze user activity on our website and identify areas for improvement.
- To Send Marketing Communications: If you opt-in, we may use your contact information to send newsletters, promotional materials, and updates about our services. You can opt-out of marketing communications at any time by following the unsubscribe link in any email.
- To Comply with Legal Obligations: We may use or disclose your information to comply with applicable laws, regulations, or legal requests.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in providing our services or conducting business, such as:
- Service providers that help with website hosting, data analysis, and email communications.
- Legal or regulatory authorities if required to comply with legal obligations or requests.
We ensure that these third parties handle your information with the same level of care and security as we do.
4. Data Security
We take the security of your personal information seriously and implement industry-standard measures to protect it. This includes using encryption technology for data transmission, secure servers, and access controls to prevent unauthorized access. However, no data transmission over the internet can be guaranteed to be 100% secure, and we cannot guarantee the security of information transmitted to our site.
5. Cookies
Our website may use cookies to enhance the user experience. Cookies are small files that are stored on your device to help us track and improve the functionality of our website. You can control cookies through your browser settings, including the ability to block or delete them. However, blocking or deleting cookies may affect certain features of our website.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request the deletion of your personal information, subject to certain legal limitations.
- Opt-Out: You can opt-out of receiving marketing communications from us at any time.
To exercise any of these rights, please contact us at info@ascendixsolutions.us.
7. Third-Party Links
Our website may contain links to third-party websites that are not controlled by Ascendix. This Privacy Policy only applies to our website and services, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child, please contact us immediately at info@ascendixsolutions.us, and we will take steps to delete such information.